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  1. AlumierMD Help Centre
  2. FAQs

FAQs

Products & Ingredients

  • What is the percentage of Iron oxide in the Sheer Hydration Versatile Tint and the Moisture Matte Broad Spectrum SPF 40?
  • Can I mix my AlumierMD sunscreen with makeup or other skincare products before applying it to my face?
  • Are your products non-comedogenic?
  • What can I expect your products to smell like?
  • Why does my EverActive C&E + Peptide serum leave behind a white residue?
  • Do you use dimethicone in your products?
See all 23 articles

Online Ordering

  • How can I buy AlumierMD products?
  • My skincare professional gave me an Exclusive Code. What do I do next?
  • I'm trying to create a new account but keep getting a message that "Email has already been taken" or "Account needs to be confirmed"
  • How do I reset my password?
  • How do I place my order?
  • What payment methods do you accept?
See all 9 articles

Shipping & Returns

  • Should I be worried if my products get exposed to freezing temperatures in transit?
  • Does COVID-19 affect how long it takes to receive my order?
  • How much is shipping?
  • Do you ship to P.O. boxes?
  • Do you ship outside of Canada?
  • How long will it take for me to receive my order?
See all 8 articles

Professional Treatments

  • Can I combine professional treatments and home care products?
  • Will AlumierMD chemical peels cause unsightly redness and peeling?
  • What can I expect right after a chemical peel?
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