Products & Ingredients
- Are your products non-comedogenic?
- What can I expect your products to smell like?
- Why does my EverActive C&E + Peptide serum leave behind a white residue?
- Do you use dimethicone in your products?
- Do the ingredients in AlumierMD products ever change?
- Does EverActive C&E™ + Peptide have a "scent"?
Online Ordering
- How can I buy AlumierMD products?
- My skincare professional gave me an Exclusive Code. What do I do next?
- I'm trying to create a new account but keep getting a message that "Email has already been taken" or "Account needs to be confirmed"
- How do I reset my password?
- How do I place my order?
- What payment methods do you accept?
Shipping & Returns
- Should I be worried if my products get exposed to freezing temperatures in transit?
- Does COVID-19 affect how long it takes to receive my order?
- How much is shipping?
- Do you ship to P.O. boxes?
- Do you ship outside of Canada?
- How long will it take for me to receive my order?