If you have already placed an order, it’s very likely that it is either in fulfillment or already on its way to you. Once you’ve received your shipment, we will be happy to assist with your return.
Return Eligibility
If the wrong product or incorrect quantity was ordered in error through the AlumierMD business platform, you may return the item(s) to AlumierMD within 30 days of purchase.
How to Return a Product
- Please reach out to our Support Team to obtain an RMA form and detailed instructions for return.
- Once the return is received:
- You can request an exchange, and we will happily send out the correct product.
- Or, we can apply a store credit to your AlumierMD account for future use.
To learn more about our return policy, click here .