How do I reset my password? May 18, 2020 18:52 Updated Forgotten your password? You can reset it here. Passwords must be at least 6 alphanumeric characters long and can include special characters. Related articles How do I place my order? I'm trying to create a new account but keep getting a message that "Email has already been taken" or "Account needs to be confirmed" How can I buy AlumierMD products? What is your return policy? How do I find the status of my order?