If you're seeing the message "Email has already been taken" when trying to create a new account, it means your email address is already registered in our system.
This can happen if:
- You previously created an AlumierMD account yourself; or
- Your skincare professional pre-registered you through an online patient invitation
How to Access Your Existing Account
To continue:
-
Click here to confirm your account and set up a password.
This will allow you to complete your registration and log in. - If you receive a message saying your account is already confirmed,
click here to reset your password.
Once your password is set, you’ll be able to log in and access your skincare professional's product recommendations and more.